We deliver only to the following locations:

• Belgium
• The Netherlands
• Luxembourg
• France
• Spain
• Italy

For orders from other regions, please visit www.stackers.com

That depends on when you place your order and where you live.
We process and dispatch orders every Tuesday and Thursday from Belgium.
Orders are dispatched via our courier, GLS, and are usually delivered within 1–5 working days.

You can do this easily via our returns procedure. For more information, please visit our returns page. Please note: We charge an administration fee of €15 for returns.

That’s certainly possible! To do so, simply return the item you ordered in accordance with our returns policy and place a new order. If you’re still unsure, please contact our customer service team.

We are available during the following hours:
Tuesday 09:00 – 16:30 (GMT+2)
Wednesday 09:00 – 15:30 (GMT+2)
Thursday 09:00 – 16:30 (GMT+2)

Mystackers is the sole official distributor of Stackers in the Benelux and France, and an independent retailer of Stackers products. The manufacturer of Stackers products is LC Designs, based in the United Kingdom. For further information, please visit Stackers.com

If you sign up for our newsletter, you’ll receive a 10% discount code!
You can enter this discount code at checkout.
Also, keep an eye on our social media for more discount codes and competitions.

To do this, please send an email to stackers@mystackers.com as soon as possible.
If the order has not yet been dispatched, it can still be cancelled.

Be sure to check your spam folder too!
If you haven’t received a confirmation email, please contact our customer service team at stackers@mystackers.com.
If you haven’t received a tracking email from GLS, please contact us.

Please send us an email with a photo of your parcel and your order number to stackers@mystackers.com, and we’ll sort it out for you free of charge.